Vendor Terms & Conditions

ADDI MARKETPLACE TERMS AND CONDITIONS

Vendor Policies and Procedures

Our Address: ADDI Marketplace, 11120 New Hampshire Ave., 501 Silver Spring, Maryland 20904, United States

Please read these terms carefully. The terms apply to individuals and legal entities with an ADDI Marketplace business current account.

Introduction: The ADDI Marketplace store is a unique platform connecting over one million African diaspora members, fostering a connection with Africa. Vendors are encouraged to adhere to the registration requirements and guidelines. ADDI Marketplace, LLC  offers access to its marketplace platform containing third-party products and services ("Products"). These terms outline the basis for access to and use of the marketplace.

 

*Terms and Conditions of Use:

  • Welcome to the ADDI Marketplace.
  • By using the marketplace services, you agree to the provided conditions.
  • Read the privacy notice governing your use of marketplace services.
  • Electronic communications consent.
  • Copyright, trademarks, and patent information.
  • License and access terms.
  • For intellectual property complaints, contact.
  • Risk of loss, returns, refunds, and title information.
  • Warranty disclaimer.
  • Price details and export policy.
  • Disclaimer of warranties and limitation of liability.
  • Disputes resolution.
  • Applicable law.

 

  1. Vendor Eligibility:a. Vendors must meet ADDI Marketplace criteria, including product quality and legal compliance. b. Accurate business information, contact details, product descriptions, and pricing are required.
  2. Product Listings:a. Vendors are responsible for accurate and compelling listings, adhering to laws and safety standards. b. Products' availability must be accurately reflected; inventory updates are mandatory.
  3. Order Fulfillment:a. Timely order fulfillment within agreed timelines is required. b. Secure packaging to prevent damage during transit and valid tracking information are essential.
  4. Customer Communication:a. Clear and responsive communication with customers is mandatory. b. Polite, professional, and helpful responses to customer inquiries are expected.
  5. Pricing and Payment:a. Fair and competitive pricing within ADDI Marketplace guidelines is crucial. b. transparent communication of additional fees, and timely receipt of payments after deducting platform fees.
  6. Product Quality and Returns:a. Products must meet promised quality standards. b. Clear communication of return and refund policies following ADDI Marketplace guidelines.
  7. Compliance with Laws and Regulations:a. Adherence to local, national, and international laws and regulations is mandatory. b. The procurement of necessary licenses, permits, or certifications is the vendor's responsibility.
  8. Prohibited Activities:a. Vendors must avoid fraudulent, illegal, or unethical activities. b. Price gouging, false advertising, and deceptive practices are strictly prohibited.
  9. Intellectual Property:a. Respect for intellectual property rights is mandatory. b. Listing or selling counterfeit, unauthorized, or infringing products is strictly prohibited.
  10. Account Suspension and Termination:a. ADDI Marketplace reserves the right to suspend or terminate non-compliant vendor accounts. b. Vendors have the right to appeal any suspension or termination decision.

Terms and Conditions

Registration: Vendors must be legally registered in their country of operations. Account creation is mandatory for all business transactions.

Seller Requirements:

  • All sellers must subscribe to one of the packages provided.
  • Products must have a minimum three-month warranty.
  • Vendors must register through the platform and adhere to guidelines.

Vendor Payment Policy:

  • Vendors will be paid within two weeks to one month from the invoice submission date.
  • Invoices should be accurate and include necessary details.
  • Payment methods and communication guidelines are outlined.

 

 Vendor Dashboard Management:

  • Visit our Vendor dashboard link: [Dashboard Link]
  • All vendors' information will be verified and approved before being enlisted on the dashboard.
  • Vendors are required to fill in all spaces, providing information regarding their business, using the online form.
  • Vendors must monitor the status of their request and upload/manage their dashboard.
  • Banking details for purchases must be uploaded.
  • Timely shipment of all products is mandatory, following respective jurisdiction compliance.

Site Policies, Modification, and Severability:

  • Review all site policies. We reserve the right to make changes.
  • If any condition is deemed invalid, void, or unenforceable, it shall not affect the validity of the remaining conditions.

Responsibility for the Products:

  • Providers are independent of the ADDI Marketplace.
  • Providers are solely responsible for their products.
  • The user's use of products is at their own risk.

Things You Must Not Do:

  • Commercial use for purposes unrelated to the ongoing management and operation of the company is prohibited.
  • Actions affecting the integrity or security of the marketplace are not allowed.
  • Prohibition on unauthorized copying, modification, distribution, or exploitation of the Marketplace or content.

No Warranties:

  • The marketplace, products, or content may contain errors or omissions.
  • ADDI Marketplace provides no warranties, and use is at the user's risk.

Liability:

  • ADDI Marketplace accepts liability for non-compliance with obligations.
  • Exclusion of liability for business losses, access issues, device malfunctions, loss or damage, and other specified matters.

Intellectual Property:

  • Users are granted a non-exclusive license to access the Marketplace.
  • The marketplace, products, and content are protected by intellectual property rights owned by ADDI Marketplace.

Access:

  • ADDI Marketplace may amend the Marketplace and suspend, withdraw, or change it without notice.
  • Users can decide to stop using the Marketplace at any time.

General:

  • Users may assign rights or delegate obligations with written consent.
  • There is no waiver of obligations; each term operates separately.
  • The governing law is Maryland, USA, with the exclusive jurisdiction of Maryland courts.

Contact Information: For inquiries, contact ADDI Marketplace at.

This document constitutes the entire agreement and supersedes all previous agreements. Users acknowledge not relying on any oral or written statements outside of this agreement. Users waive rights regarding pre-contractual statements.

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